House rules

House rules

Businesshotel Berlin

Dear guests,
to make your stay in our hotel as comfortable as possible, we ask you to note the following house rules and pass them on to all fellow travellers.

Reception
Please ask our reception staff for our current opening hours, thank you!

Room
The hotel provides at least one room key for each room. If you need another room key, please contact the reception staff. Please return the room key upon departure, thank you! On the day of arrival, the rooms are available to you from 15:00. On the day of departure, we kindly ask you to leave the rooms by 11:00 a.m., unless individual arrangements have been made. You can leave your luggage for temporary storage during reception hours. We will be happy to deposit valuables for you in one of our safes at reception. Bed linen and towels are available in all rooms and are of course included in the room rate. Please take care not to dispose of hygiene articles or other items in the toilet. There are hygiene bins available in every bathroom for this purpose. Furthermore, we would like to ask you to treat all furniture and objects with care. The guest is liable for culpably or negligently caused inventory damage or gross contamination.

Breakfast
The breakfast buffet is open daily. Please inquire about our current hours of operation here as well. Please also note that breakfast might be very busy – so we kindly ask you to plan enough time.

Sleeping hours, order & safety
We ask you to keep peace at night in the hours from 10 pm until 6 am. Any noise should be avoided. Infringements can lead to an immediate ban from the house. The hotel expects respectful interaction with other guests, residents and staff. It is not allowed to lean out of the windows, sit on the windowsills, throw things out of the windows or shout out of the windows.

Emergency exits are only to be used in an emergency.
It is important to note the maximum permitted load of the elevators. In case of improper use, the hotel assumes no liability and you will be charged the resulting costs.

There are regular inspections of the building during day and night time. The front door is always closed. Access to the house is possible at any time through our night entrance. For security reasons, please note that the public areas are under video surveillance.

Visitors are only allowed in the rooms after prior registration at the reception desk. The staff can deny access in individual cases.